Frankie's Nashville Hot Chicken (Frankie's) a division of Lone Star Texas Grill ("Lone Star") is committed to protecting the personal information you provide. Our Privacy Policy explains how we handle your personal information. Personal information includes your name, address, telephone number, e-mail address, credit card information, postal code, town or city, gender and purchase history, click through activity, food preferences and any and all other information you may provide in our website, through our telephone contact centres, letters or e-mail through the "Customer Feedback" section of our website.

YOUR CONSENT

Each time you visit this website or provide us with information you consent to the collection, use and disclosure of your information by Frankie's in accordance with the terms of this Privacy Policy.

CHANGES TO PRIVACY POLICY

Please review this Privacy Policy periodically as it may be updated from time to time. Any changes to the Privacy Policy will be effective and binding on you immediately following the posting of such changes to this website. This Privacy Policy was last reviewed on June 25, 2013. Please also see our website's Terms of Use for other terms and conditions governing your use of our website and our products and services.

COOKIES

Like most websites, the Frankie's website may use cookies to keep track of your activity on the website and enhance your experience on the website. We may also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal information so you do not have to re-enter it each time you visit the site. Third party advertisers on the website may also place cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the website.

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

Frankie's may use personal information for fully disclosed purposes, such as entering you in a contest, or responding by e-mail to an inquiry that you posted on-line. Your personal information may also be used by Frankie's, or any other division of Frankie's / Lone Star, to contact you regarding other products or services which may be of interest to you (including those that we may offer jointly with other companies) and for our customer appreciation programs. We will not give, sell, rent, or loan any of your personal information to any third party (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so. Frankie's reserves the right to access and/or disclose personal information where required to comply with applicable laws or lawful government requests or, in Frankie's reasonable opinion, to operate the Frankie's website or contact centres properly and securely, or to protect Frankie's or visitors to this website. Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of Frankie's. We may also disclose your personal information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. However, all of these parent, subsidiary and affiliated legal entities and businesses that receive your personal information from us, will comply with the terms of this privacy policy with respect to their use and disclosure of such personal information.

REMOVAL OF PERSONAL INFORMATION

You may at any time call the Frankie's by Lone Star contact centre at 905-845-5852 in order to have your personal information removed from our database.

ANALYTICS

Frankie's uses "analytical" cookies which allow us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and better serve our users. Our analytics cookies include Google Analytics. To opt out of Google Analytics, please click here or to find out more information about the Google Analytics security and privacy policies.

TARGETING

We use Remarketing with Google Analytics to advertise online and make ads more relevant ("Remarketing"). Remarketing cookies will be used by third parties (including Google) to show our ads on websites other than our own. Both Frankie's and third parties (including Google) will also use Remarketing cookies - both first party (such as Google Analytics) and third party (such as DoubleClick) - to serve more relevant ads to users based on such users' past visits to our website, whether those users are on our Website or on other websites. This data is anonymous, and can include information such as web pages you've viewed, data and time of pageviews, domain type, location information associated with your IP address, and your interactions to an ad delivered by us or our ad technology partners. To opt out of Remarketing or to control your ad preferences, please click here. Remarketing cookies will expire 90 days from the time that the cookie is set or updated (whichever is the later). Alternatively, you can refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. You may also delete cookies at any time by going to the browsing settings on your web browser.

LINKS TO OTHER SITES

Frankie's website may offer links to other sites not operated by Frankie's. If you visit one of these sites, you should review their privacy and other policies. Frankie's is not responsible for the policies and practices of others.

HOW TO CONTACT US.

If you have any questions or concerns about this privacy policy, the practices of this website or your dealings with the website, you can contact us at contact@frankieshotchicken.ca.

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